We stand behind our work. This policy explains when and how refunds and replacements are handled.

1. Cancellation Window

You may cancel an order for a full refund within 24 hours of the moment of payment, minus any payment processing fees already incurred by the processor (see Section 4).

After 24 hours, the order enters fulfillment and we will deliver the work as agreed.

Where a Link Building Services Agreement is in place between you and Get Me Rankings LLC, the terms of that agreement govern in the event of any conflict with this Refund Policy.

2. Quality Replacement

If a delivered link placement does not meet the agreed-upon quality specifications — regardless of how far it falls short — you can keep that placement if you wish, and we will replace it with one that meets the criteria at no additional cost.

We don’t deliver substandard work and call it done. If it doesn’t meet the standard, we replace it.

3. Link Maintenance

If a publisher removes a link placement within 365 days of delivery, we will do everything in our power to have the publisher reinstate it. If reinstatement is not possible, we will replace it with an equivalent link at no additional cost.

To report a removed link, email [email protected] with the URL and placement details. We verify the removal and deliver a replacement within our standard delivery timeline.

4. Payment Processing Fees

Refunds are issued minus third-party payment processing fees. These fees are charged by the payment processor, not by Get Me Links, and are non-recoverable:

• PayPal: Up to 4.4% of the transaction value
• Stripe / Card payments: Standard processing fees per Stripe’s published rates

We disclose the exact fee deduction when processing your refund.

5. Recurring Engagements

• Cancellation requires 30 days’ written notice
• Work completed before the cancellation date is non-refundable
• Minimum 2-month commitment applies as stated in our Terms of Service

6. What Is Not Refundable

• Orders where the 24-hour cancellation window has passed (we will fulfill the order)
• Completed link placements that meet the agreed-upon quality specifications
• Strategy reports, competitive intelligence deliverables, and audits once delivered
• Services rendered before a cancellation request is received
• The passage of time on a recurring engagement — refunds are not issued for months already served

7. Dispute Resolution

If you believe a deliverable doesn’t meet the agreed-upon specifications:

1. Email [email protected] with the specific placement(s) in question and your concern
2. We review the data and respond within 5 business days
3. If the placement falls short of specifications, we replace it per this policy
4. If we disagree, we provide a written explanation with supporting data

If the dispute remains unresolved, it falls under the dispute resolution process described in our Terms of Service.

8. White-Label and Agency Engagements

Agency clients operating under a white-label agreement: your refund terms are governed by your agency agreement, not this page. Contact your account manager for agency-specific procedures.

9. How to Request a Refund

Email [email protected] with:

• Your name and company
• The order or invoice reference
• A brief description of the reason for the request

We respond within 5 business days. Approved refunds are processed within 10 business days to the original payment method.

---

See also: Terms of Service · Service Standards · Privacy Policy